- Load Outlook Express.
- Click on the menu item Tools, then click on Accounts.
- In the Accounts window, you will see several tabs. Make sure that
the tab labeled Mail is the one selected.
- You should see one item in the list called "mail.sitestar.net".
If there are others, use the Remove button to delete them. If there
is nothing in the list, click here.
- Click once on "mail.sitestar.net" so that it is
highlighted. Then click on the Properties button on the right.
- This will bring up a window titled "mail.sitestar.net
Properties". There are several tabs in this window, such as
General, Servers, Connection, et al. Click on the Servers tab.
- If the option "Log on using secure password
authentication" is checked, then this is the problem. Click on
it in order to remove the check mark.
- This particular problem is now solved. Click OK to save, then
click the Close button of the Internet Accounts window.
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